Organizational Plan

Plan Your Business’s legal structure

Legal Structure

Legal structure: (sole proprietorship, partnership, corporation, not-for-profit, etc) – for AOP it is sole proprietorship Legal agreements: financial responsibility is held by Cheryl Stephenson, but when the business gets established Madi will work for a set wage according to work performed. Profits will be held by Cheryl. Future changes: none anticipated unless Madi expresses an interest in investing money and more time to get the business established Partnership agreement: (not required) Articles of Incorporation: this business is not incorporated, therefore this is not required Franchise Contract: (not required)

Record Keeping

Accounting System: Create the following financial statements for your business – Balance Sheet & Income Statement (see AOP examples)

Describe who within the company has the expertise to read and analyze the financial statements provided by outside accountants. How will these financial statements to implement changes to make your company more profitable?

Credit

Credit Plans: The 3 Cs of Credit are character, capacity and capital.  Character is a borrower’s reputation for honest dealings.
Capacity is a borrower’s ability to repay a debt, as judged by the lenders. Capital is the overall assets of an individual.

At AOP, we aim to keep our expenses low and pay for everything out of pocket until we can generate enough income to, at minimum, cover our costs.  We have engaged in a slow growth plan with quality taking precedence over quantity.  Expenses are carefully considered before purchases are made – especially since at this point we do not generate any revenue.

Inventory System: 

Visual Inventory System –
Perpetual Inventory System –
Partial Inventory System –
Just-in-time Inventory System –

At AOP,we do not have inventory but we do have an organizational flow that allows us to plan around holidays and special events to illustrate meal planning and feature recipes. We create a rough outline of the planned recipes for 12 months. We can adjust or add-in as we read and respond to our followers requests and the flow of our work.

Customer Service – General

Servicing of your product – If something you sell stops working within a certain time frame, will you fix it? At AOP, we don’t sell anything directly to customers but we do provide affiliate links to Amazon.ca and FBP.  Courtesy to customers – some businesses require their clerks to ask departing customers, “Did you find everything you were looking for?” What will your policy be for your staff (entrance into the store, exit from the store) At AOP, we will have a pop up that will ask visitors to the site to consider following us on our social media platforms to ensure they don’t miss a new release on the blog. Shopping climate – your business may have a policy of maintaining certain lighting or housekeeping standards. You may also need to have a policy in place for following up with people who made a purchase to see if they were happy with their experience. At AOP, we try to respond to all of our followers in a timely manner if they reach out to ask any questions about the recipes or website content. Provision of restrooms – you will need to decide what your policy is for the use of washrooms for patrons in your store. Will they remain locked? How often will they be checked for cleanliness? At AOP, we don’t have an physical location therefore this is a non-issue for us. Response time – some businesses advertise “All orders filled within 48 hours of receipt”. At AOP, we strive to respond within 24 hours of a post if possible. Warranties – Manufacturers usually guarantee the materials and workmanship that go into their products. At AOP, we do not supply tangible items therefore we do not offer warranties.

Customer Service Policies

Handling of complaints – what is your business policy?

At AOP, we are glad to speak with our followers about problems they are experiencing with the recipe or issues that they have incurred.

Also, the comments section on the web pages will need to be viewed each day to ensure content is always appropriate. Certain words are block on the website.

Business reviews will need to be monitored to ensure issues are dealt with in a timely manner.

Legal and Insurance Issues

Describe any legal considerations that will impact your business, such as legal liability issues, government regulations, environmental regulations, zoning matters or licensing requirements. Identify the insurance company the business will use, the types of insurance the business will need, and the costs involved.

Labor, Staffing and Training

Outline human resource policies, including staffing and personnel management procedures. Diagram and describe the organizational structure of the business. Provide an organizational flowchart. Develop a job description for each position on the organizational flowchart, including skill sets needed and salaries offered. Describe how many employees the business will have and in what types of positions. Outline hours of operation, scheduling policies, and types of shifts worked by employees. Complete a work schedule for a typical work week. Develop charts or graphs that classify employees by function, skill set, hourly pay and part-time or full-time status. Identify situations where outsourcing should be used for hiring needs.